Recycle West is looking for an Industrial Services Administrator! This role is responsible to provide administrative and clerical services to ensure effective and efficient facility operations. This includes responsibilities for day-to-day clerical, administrative, and special project-based work.

Monday – Friday, 8am-5pm
Weekends and Statutory holidays off
Health and safety program
Opportunities for growth and development
Close knit team environment


RESPONSIBILITIES
• Create and maintain data tracking regarding incoming and outgoing product streams received and shipped.
• Create and maintain customer specific data tracking.
• Scale trucks in/out, complete paperwork and provide scale ticket using digital software.
• Generate invoices daily, obtain purchase orders when required.
• Generate reports including, but not limited to daily/monthly/annual volumes.
• Complete manifests accurately and submit to carrier and generator as required.
• Understand various streams of industrial waste.
• Research customer requests to solve problems/issues and answers questions regarding invoices in a timely, courteous, and professional manner.
• Calculate sales tax and discounts when required.
• Review instructions, profile, and waste class detail to determine if conversions need to be done to get the correct unit measure for the customer.
• Responsible for crosschecking and reconciling scanned worksheets, manifests, weight tickets, billing items and printing of invoices and the corresponding backup documents.
• Interface with sales and customer service frequently in a professional and courteous manner.
• Compute daily billing totals for both invoiced and previewed orders and provides billing statistics upon request for special projects.
• Cross-train in other areas to ensure coverage in the case of illness, vacation, etc.
• Interact with other departments to resolve billing issues and assist in getting jobs set up correctly to avoid future problems.
• Stay current with electronic mailing of invoices to customers; Keep the workbench updated.
• Complete credit/rebills in timely manner.
• Complete and submit any special documents and/or reports that customers may require to accompany or replace invoices.
• Ensuring contract rates co-inside with billing.
• Correcting and adjusting paperwork as required.
• Receiving payments such as EFT remittances, or credit card processing.
• Explore avenues to increase individual efficiencies/productivity.
• Receiving phone calls as required.
• Other tasks as assigned.

REQUIREMENTS
• 1-3 Years minimum experience in a similar role/industry;
• Time Management and Organizational skills; Must be able to switch between tasks quickly and efficiently.
• Microsoft Office Suite skills required;
• Problem solving skills, must be able to contact customer service or technical support in order to resolve system errors.
• Ability to learn company software quickly;
• Ability to work in a team environment.
• Must have reliable transportation or the ability to get themselves to work.

BENEFITS
• Compensation to be determined based off experience (relevant experience will be considered)
• Overtime after 8 hours
• Paid Statutory holidays
• Comprehensive health benefit plan including life insurance and dental


ABOUT US
Recycle West combines 40 years of experience and state-of-the-art equipment to deliver the right solution for your environmental needs. Our proactive servicing approach is designed to maximize your efficiency. We research your requirements, anticipate your service needs, and manage the logistics. That means solving your environmental challenges on time and without the headache. Recycle West also understands that your image is important. Our service team is committed to clean transportation and processing, ensuring no spills or accidents. We take responsibility for every detail – because your success means our success.
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