Location: Toronto, ON
Company: Eweknit & Craft
Schedule: 2–3 days per week
Hours: 10:30 AM – 6:30 PM (hours may be extended as required)

About Eweknit & Craft

Eweknit & Craft is dedicated to the arts of handcrafting and making. We carry a wide variety of artisanal yarns, designer fabrics, and notions for knitting, sewing, embroidery, quilting, weaving, and other creative pursuits. We are passionate about helping customers discover quality materials and inspiration for their projects.

Position Overview

We are looking for a reliable, organized, and customer-focused Administrative Associate to join our team on a part-time basis. This role combines administrative support, inventory management, customer service, merchandising, and order fulfillment.

The ideal candidate is proactive, takes ownership of their work, requires minimal supervision, and enjoys working in a creative retail environment.

Key Responsibilities

● Manage and respond to customer emails and inquiries in a professional and timely manner
● Assist with inventory management, including stock counts, inventory updates, and maintaining inventory accuracy
● Receive incoming shipments and update inventory records in Shopify
● Maintain store merchandising and ensure displays are attractive, organized, and visually appealing
● Assist customers in-store and provide exceptional customer service
● Build positive relationships with customers and contribute to a welcoming shopping experience
● Process customer purchases and cash-out transactions
● Keep the store clean, organized, and presentable
● Pack and ship online orders accurately and efficiently
● Assist with general administrative duties and daily store operations
● Perform other duties as assigned

Qualifications & Requirements

● Previous retail, administrative, or customer service experience is an asset
● Knowledge of knitting, crochet, or other fibre arts is a strong asset
● Candidates who are eager to learn about knitting and crafting are encouraged to apply
● Strong organizational and communication skills
● Ability to work independently and take initiative
● Strong attention to detail and accuracy
● Positive attitude and willingness to learn
● Good sense of colour, design, and merchandising
● Comfortable using email, basic computer applications, and Shopify (or willing to learn)
● Available to work 2–3 days per week
● Flexible to work any day of the week, including weekends, as required
● Willingness to work additional hours during busy periods when needed
● Candidates living in Toronto or the surrounding GTA suburbs are preferred

How to Apply

If you are interested in joining our team, please send your updated resume to: info@eweknit.ca

We thank all applicants for their interest; however, only those selected for an interview will be contacted.