How Balanced Scorecard Companies Thrive in the New Business Environment
by Robert S. Kaplan David P. Norton (Author)
(Business Planning & Forecasting Books)

Kaplan and Norton articulate the five key principles required for building strategy-focused organizations:
1) translate the strategy into operational terms,
2) align the organization to the strategy,
3) make strategy everyone's everyday job,
4) make strategy a continual process, and
5) mobilize change through strong, effective leadership.

The authors provide a detailed account of how a range of organizations in the private, public, and nonprofit sectors have deployed these principles to achieve breakthrough, sustainable performance improvements.

• Publisher ‏ : ‎ Harvard Business Review Press; 416 pages
• ISBN-13 ‏ : ‎ 978-1578512508 / 1578512506

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