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Location4920 51 AveRocky Mountain House, AB
T4T 1J6
Work locationOn site
Salary
35.50 to 49.07 hourly (To be negotiated) / 35 hours per week
Terms of employment
Term or contract
Full time
Morning, Day
Starts as soon as possible
Benefits: Health benefits, Other benefits
vacancies1 vacancy
SourceJob Bank #3520163
Overview
Languages
English

Education
Bachelor's degree
Experience
5 years or more

On site
Work must be completed at the physical location. There is no option to work remotely.

Work setting
Computer hardware or software retailer/wholesaler
Relocation costs not covered by employer
Willing to relocate
Help desk
Internet Service Provider (ISP)
Responsibilities
Tasks
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Credentials
Certificates, licences, memberships, and courses
CompTIA Security Certification
Microsoft certified solutions associate (MCSA)
Network Certification
A Certification
Experience and specialization
Computer and technology knowledge
Android
iOS
MAC
Linux
Unix
Device drivers
Networking software
Networking hardware
Networking security
Internet
Servers
Desktop applications
File management software
Security software
Multimedia software
Word processing software
Presentation software
Mail server software
Communication software
Mac OS
Quick Books
MS Office
MS Windows
Spreadsheet
Wireless networks
Additional information
Security and safety
Basic security clearance
Criminal record check
Transportation/travel information
Own vehicle
Vehicle supplied by employer
Willing to travel
Willing to travel cross-border
Valid driver's licence
Public transportation is not available
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Handling heavy loads
Physically demanding
Attention to detail
Ability to distinguish between colours
Sitting
Combination of sitting, standing, walking
Standing for extended periods
Bending, crouching, kneeling
Own tools/equipment
Computer
Internet access
Cellular phone
Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Judgement
Organized
Team player
Ability to multitask
Time management
Honesty
Benefits
Health benefits
Dental plan
Health care plan
Vision care benefits
Other benefits
Free parking available
Who can apply for this job?
The employer accepts applications from:

Canadian citizens and permanent or temporary residents of Canada
other candidates, with or without a valid Canadian work permit
How to apply
Direct Apply
By Direct Apply

Additional ways to apply
By email
ashton@hytekcomputers.com


By fax
403-844-2577

Online
https://hytekcomputers.com/current-jobs/

In person
4920 51 Ave
Rocky Mountain House, AB
T4T 1J6
Between 09:00 AM and 05:00 AM

What you must include in your application:
Job reference number UST22221
Answers to the following screening questions:
Are you authorized to work in Canada?
Are you currently a student?
Are you willing to relocate for this position?
Do you have experience working in this field?
Do you have the required certifications listed in the job posting?
Do you live near the job location?
Do you meet the language requirements listed in the job posting?
What might be required by the employer later in the hiring process:
Highest level of education and name of institution where it was completed
Proof of the requested certifications
Copy of latest school transcript
Copy of portfolio or relevant work examples
Advertised until
2026-03-24