Sales Development Team Manager (NOC 60010)

Are you a natural leader with a passion for building high-performing sales teams?

Keycafe is looking for a Sales Development Team Manager to lead, plan, organize, direct, and evaluate our sales development function. This role is perfect for someone who thrives in a fast-paced SaaS environment, enjoys working with data, and is excited to drive sales strategy while coaching a team towards exceeding their targets.

In this role, you’ll:
- Manage a team of outbound and inbound Sales Development Representatives (SDRs) across locations.
- Plan, organize, direct, and evaluate sales development activities to support overall company revenue objectives.
- Develop sales playbooks, emails, call scripts, and outreach strategies that drive conversions and optimize over time.
- Monitor performance metrics, analyze sales data, and provide actionable insights to improve results and support business planning.
- Coach, train, and mentor SDRs while establishing clear performance expectations and targets.
- Collaborate with marketing and account management teams to align messaging, campaigns, and sales objectives.
- Develop and implement sales strategies and processes.
- Participate in forecasting, reporting, and continuous improvement of the sales pipeline.
- Establish sales targets and performance standards aligned with company objectives.
- Lead by example with high-quality outreach, when needed, to support team efforts.
- Represent Keycafe at trade shows and industry events to promote corporate sales initiatives, develop strategic partnerships, and support business growth.

Requirements
- Proven experience managing SDRs or inside sales teams in a B2B SaaS environment, including at least 3 years in a senior or managerial role at a similar level of responsibility.
- University degree in business administration or a related field.
- Strong understanding of outbound sales strategy, KPIs, and lead qualification.
- Excellent coaching, leadership, and communication skills.
- Experience with CRM systems and sales engagement tools (Outreach, Salesforce, etc.).
- Ability to analyze performance data and support strategic decision-making.
- Fluent in English (written and spoken).

What we offer
Compensation: $104,000 CAD annually ($57.14 per hour)
Work week: 35 hours per week

Work Location
102-329 Railway St, Vancouver, BC V6A 1A4
Work must be performed at the employer’s business location.

About Us
Keycafe is a Vancouver-based company with customers worldwide. Our Smartbox key management system enables businesses to securely manage key access for employees, guests, and customers. We serve clients across 40 industries, including hospitality, car rental, and real estate, with integrations that streamline their daily operations.

How to Apply
Please submit your resume and cover letter to:
hr.keycafe@gmail.com